Welcome to all our customers

We’ve had a very busy and challenging few months here at Equity focusing predominantly on the services we offer you, our customers. We are going to continue this throughout 2019 and beyond, starting in January as we focus on financial wellbeing for our customers.

January can be a worrying time for people especially following the excess of December. We have a dedicated Money Advice Team who are specially trained to help customers who may need it.

Please email moneyadvice@equityhousing.co.uk for more information. Also look out for dates throughout January advertising our Facebook Live sessions that will be available for customers who may need help budgeting.

It is also important you don’t neglect your rent payments – please contact us if you need help and support.

We will be closed over the festive period from 5pm on Friday 21 December until 8am on Wednesday 2 January.

For emergency repairs that cannot wait until the office reopens, please call 0300 123 4460 where you will be given instructions on how to contact our off site emergency repairs provider.

Our off site emergency repairs provider's direct dial is 0845 057 7111.

Season’s Greetings to all our customers and we look forward to seeing you in the new year.